Privacy Notice

Last Updated: July 2026

At Qiidshgbhd (operated by Hongkong TrueBloom Limited), we regard data privacy, digital security, and transparency as important standards of our operations. This Privacy Notice explains how we collect, use, share, and protect personal information gathered through your interactions with our online store and pet bow tie collections.

1. Categories of Information We Collect

Depending on your interactions with our store, we may collect the following categories of information:

Information You Provide: Details submitted during checkout, account registration, or customer support communications, including your name, shipping and billing addresses, email address, and telephone number.

Payment & Transaction Information: Order details, transaction amounts, payment status, and payment references. Payment credentials are handled by the payment providers available at checkout. Please do not send full payment card numbers or security codes to our support team.

Device & Usage Information: Technical information such as IP addresses, browser type, operating system, approximate location inferred from your IP address, referring URLs, and interactions with our online store.

Privacy & Marketing Preferences: Cookie selections, subscription preferences, and records of consent or withdrawal where applicable.

2. How We Use Information

We use personal information for the following purposes:

Order Processing & Logistics: Processing payments, preparing orders, arranging delivery, and providing shipment updates.

Customer Assistance: Answering questions about products, sizing, orders, shipping, and post-purchase issues.

Website Improvement: Understanding navigation patterns, assessing performance, and improving the shopping experience.

Transactional Communications: Sending order confirmations, dispatch notifications, and relevant account or security messages.

Marketing Communications (Opt-In Only): Sending promotional announcements, seasonal offers, and product updates where you have provided consent.

Fraud Prevention & Security: Detecting suspicious activity, preventing unauthorized transactions, and protecting our platform.

Recordkeeping & Legal Obligations: Maintaining necessary business records, resolving disputes, and meeting applicable requirements.

Where required, we rely on an appropriate legal basis, including contractual necessity, consent, legal obligations, or legitimate interests.

3. Data Protection, Retention & Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

Access Controls: Access to personal information is limited to personnel and service providers who need it to perform their responsibilities.

Payment Security: Payment processing is handled through the providers available at checkout and their applicable security procedures.

Data Retention: Information is retained for as long as reasonably necessary for the purposes described in this notice, including order fulfillment, customer support, dispute resolution, and legally required recordkeeping.

No online transmission or storage system can be guaranteed completely secure.

4. Third-Party Disclosures & Service Partners

We may share relevant information with providers that help operate our store, including hosting platforms, payment processors, fulfillment partners, shipping carriers, and customer communication services.

Advertising & Analytics Partners: Where enabled and subject to applicable privacy choices and consent requirements, advertising or analytics tools may include:

  • AppLovin (Axon): Advertising attribution, measurement, and personalization. Privacy Policy
  • Meta Platforms (Facebook/Instagram): Audience services, advertising measurement, and conversion tracking. Privacy Policy
  • Google Services (Analytics & Ads): Traffic analysis, website performance measurement, and advertising services. Privacy Policy

We do not sell personal information for money. Certain disclosures for targeted advertising may nevertheless qualify as a “sale” or “sharing” under applicable privacy laws.

Information may also be disclosed when legally required, to protect rights and security, or in connection with a business transfer subject to appropriate safeguards.

Our providers may process information outside your country of residence. Where required, appropriate safeguards apply to international transfers.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Maintain shopping cart functionality, checkout sessions, and security.
  • Remember preferences and privacy selections.
  • Measure website traffic and performance.
  • Evaluate advertising campaigns and personalize advertisements where permitted.

Where consent is required, non-essential tracking technologies are used only after the relevant consent is obtained.

You can manage cookies through available website controls and your browser settings. Blocking essential cookies may affect certain store functions.

6. Children’s Privacy

Qiidshgbhd is intended for adult shoppers. We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided personal information to us, please contact support@qiidshgbhd.com. We will investigate and take appropriate steps to delete information collected improperly.

Additional protections apply where required by local law.

7. Website Privacy Choices & Browser Signals

You may browse public product pages without registering an account. However, device and usage information may still be collected as described in this notice.

This Privacy Notice is intended to remain available through our website footer.

Browser “Do Not Track” (DNT) settings are different from legally recognized opt-out preference signals. Where applicable law requires recognition of a supported signal, such as Global Privacy Control, we will process it as required.

For assistance with privacy preferences, contact support@qiidshgbhd.com.

8. European Economic Area & United Kingdom Rights

Where applicable data protection laws apply, you may have the following rights:

Access: Request access to personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion in qualifying circumstances.

Restriction & Objection: Request restrictions on certain processing or object to processing where applicable.

Data Portability: Request eligible information in a commonly used, machine-readable format.

Withdrawal of Consent: Withdraw consent where processing relies on it.

Complaints: Raise concerns with the relevant data protection authority.

To exercise your rights, email support@qiidshgbhd.com. Rights are subject to applicable conditions, exceptions, and reasonable identity verification.

9. California Privacy Rights

Where the CCPA/CPRA applies, eligible California residents may have rights to:

  • Know and access personal information collected, used, or disclosed.
  • Request deletion of eligible personal information.
  • Request correction of inaccurate information.
  • Opt out of qualifying sales or sharing, including cross-context behavioral advertising.
  • Limit certain uses of sensitive personal information where applicable.
  • Exercise privacy rights without unlawful discrimination.

Requests may be submitted through available website privacy controls or by emailing support@qiidshgbhd.com.

Authorized agents may submit requests where permitted. Verification requirements and legal exceptions may apply.

10. Security Incidents & Notifications

If we discover a security incident involving personal information, Hongkong TrueBloom Limited will investigate, take appropriate corrective measures, and assess notification obligations.

Where required, affected individuals and relevant authorities will receive notice within the applicable legal deadlines. Communications will describe relevant information about the incident and any recommended protective steps.

11. Marketing Emails & Unsubscribe Requests

Our promotional emails identify Qiidshgbhd and use accurate sender information and non-deceptive subject lines.

Promotional emails include an unsubscribe option. You may also request removal from marketing communications by emailing support@qiidshgbhd.com.

Unsubscribe requests are processed within applicable legal timeframes. Essential order, refund, security, and customer support messages may continue after you unsubscribe from marketing.

We may update this Privacy Notice as our practices change. The revised date will appear above, and additional notice or consent will be provided where required.

12. Corporate Information & Contact Details

For privacy questions, personal information requests, or general inquiries, please contact:

  • Brand Name: Qiidshgbhd
  • Legal Operating Entity: Hongkong TrueBloom Limited
  • Business Address: Room 1G35, 1/F, TusPark, 118 Wai Yip Street, Kwun Tong, Hong Kong
  • Customer Support Email: support@qiidshgbhd.com
  • Direct Contact Telephone: +1 (229) 530-2510
  • Business Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)